At Nordic Computer, we are committed to extending the life cycle of your IT Hardware that goes beyond just good service. We strive to keep substantial cost savings, operational efficiency, and environmental sustainability. In this blog post, we invite you to explore the variety of our Customer Profiles, each reflecting a unique chapter in our journey toward transforming data center operations.
For more than 40 years, Nordic Computer has been offering sustainable solutions that enable customers to lower their carbon footprint by extending the life cycle of their Data Center hardware. Nordic Computer is a global delivery organization and handles the entire process from ticket receipt to final report. We ensure that your Data Center has minimal downtime, and we are ready to provide high-quality maintenance.
Our customer base includes anyone with a substantial data center, seeking cost-effective solutions for service, repairs, and maintenance. Whether our customers’ data center is located in-house or at another site, we can accommodate your specific needs, delivering high-quality service to ensure optimal performance and uptime for every aspect of your operations.
Our services are designed to address the unique demands that each Customer has. Nordic Computer always guarantees optimal performance and uptime for every data center. We provide one of the best SLAs on the market, and our clientele spans across various sectors, each with its unique demands for service. Whether it is our Full Support which covers technical support, on-site labor, and parts replacement, or our SPS service where we only ship the spare parts.
We seek to explain some of the many different customer segments that Nordic Computer assists with problem identification and parts replacement. Depending on the issue, Nordic Computer may provide remote assistance by telephone to the team to look for resolutions, or if the issue cannot be resolved, A Nordic Computer Field Technician, or an authorized service representative, will arrive on-site to perform hardware service maintenance.
What they all have in common is the fact that they signed up for a Full support Agreement or Spare Part Agreement. If their Data Center components collapse, they need to have their hardware replaced and they need it to be fixed quickly. If their data center is not “up and running” their businesses cannot function in one way or another.
We understand that not all customers have the same needs. We offer many solutions tailored to fit your requirements. From Third-Party Maintenance to Spare Part Service, storage maintenance, server maintenance, network maintenance, and End-Of-Life-Services. Depending on your needs, Nordic Computer offers 2 service types. Full support which covers remote technical support along with part replacement and on-site labor. Our SPS (Spare Part service) covers spare part shipping. Many of our customers primarily opt for the full support service, where our representation spans across more than 40 countries globally.
Our main goal is to contribute to a sustainable future, and we do so by extending the life cycle of IT infrastructure. Our End-Of-Life-Services ensures that your hardware is supported until you no longer need it. Hereby, you are contributing to lower CO2 emissions once you decide to use Nordic Computer as your Third-Party Maintenance partner. We are reducing electronic waste and promoting environmental responsibility.
To fulfil the Corporate Social Responsibility, we furthermore assist our customers with CSRD reporting. We provide our clients with personalized CO2 savings reports, showcasing how much CO2 our customers have saved, by either purchasing hardware or extending the lifecycle of their datacenter hardware with us. Curious about the report? Click here to see the preview. To read more about how the CSR Directive affects your business, click here.
Unsure where your business fits into our diverse customer profiles? Questioning if our services align with your specific needs? We encourage you to reach out. Connect with us at sales@nordiccomputer.com or give us a call at +45 7020 1979. Our team is ready to guide you toward the custom service you require.