Nordic Computer offers flexible service contracts designed to match different operational needs, infrastructure setups, and budget requirements.

Whether you need full maintenance coverage, fast access to spare parts, or a tailored support agreement for specific equipment, our contracts help you reduce cost, extend hardware life, and maintain business continuity.

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Types of Service Agreements

Full Support


With Full Support, we are fully responsible for the service, providing the necessary spare parts and sending out a technician within four hours. 
 
We handle the whole process from receiving the ticket to the final report. Our skilled technicians check the error diagnostics and identify the issue. Afterwards, you will get an on-site visit from our technician. The entire process is summarized by a report.

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Spare Parts

Spare Parts Service – Multi Brand


Spare Parts Service ensures high quality and delivery on time. Our big multi-brand warehouse has more than 100,000 unique spare parts and our network of smaller warehouses around the globe guarantees fast delivery.

When subscribing to a Spare Parts Service Agreement, you are provided the necessary spare parts – in the agreed-upon time. 

Storage Maintenance


Storage Maintenance provides combined support and tracing for storage systems across multiple brands.

With our service agreement, You can save up to 70% costs and additionally get a solution that matches your needs. You are guaranteed support across the world - our global network of technicians and support ensures quick solution.

Storage Discs
Service

Server Maintenance


Stable and efficient servers are key factor in a datacenters’ performance. Our Server Maintenance offers regular control and updates. We identify possible challenges before they occur to reduce possible downtime.

We service all leading servers brands. Solving the problem quickly is always our highest priority. Our stock of spare parts from leading brands guarantees a fix being deployed as quickly as possible.

Network Maintenance


With a network running 24/7/365, it is important to have around-the-clock network maintenance and support available. If an error on your network occurs, then fast on-site expertise is essential.

Our Network Maintenance provides you with acces to our skilled support team that helps resolving your issues quickly and smoothly.

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End-of-Life Service


"End-of-Service" does not exist at Nordic Computer. We offer our service until you no longer need it. We support equipment categorized as “End-of-Life” by manufacturers.

Not sure if your equipment qualifies as "End-of-Life"? Use our free database to stay on top of the OEM dates.

EOSL Database