Third-Party Maintenance (TPM) is an alternative to manufacturer support that allows organizations to maintain and repair their data center hardware even after OEM support has ended.
At Nordic Computer, we support your infrastructure with expert technical knowledge, multi-vendor support, and fast access to spare parts. Our team works closely with you to ensure your systems remain reliable, cost-efficient, and fully operational.
TPM results in 50–70% lower support costs, especially post-warranty. Additional savings come from elimination of forced hardware refresh cycles and flexible contract scope, meaning you sign a contract to support only what you actually use.
With TPM, you can support legacy servers, storage, and networking beyond OEM EOSL. In large data centers, lifecycle extension alone can shift financial planning by several years.
OEM support is brand-specific. TPM providers can cover multi-vendor environments under one agreement. You can have single point of contact across multiple brands used in your Data Center.
Changing your maintenance agreement is often far simpler than many organizations expect. Our experienced product managers are available to guide you through the process, answer any questions, and ensure a smooth transition from OEM support to a tailored TPM solution that fits your infrastructure and operational needs.
Planning the lifecycle of your data center infrastructure requires clear visibility into manufacturer support timelines. To support this process, we provide an EOSL (End-of-Service-Life) Database covering a wide range of enterprise hardware from major vendors such as Dell, HPE, Cisco, and IBM.
